Privacy policy

Privacy Policy — Artifix LLC (d/b/a “Appliance Same Day”)

Artifix LLC collects your contact details solely to schedule and provide appliance repair services and related customer support.

What we collect
• Name, phone number, ZIP/service address, appliance details, preferred schedule.
• Call/SMS metadata (timestamps, routing).

How we use your information
• To contact you about your request by phone or text.
• To schedule and deliver the service you requested.
• To send you important notifications by SMS, such as appointment confirmations, technician on-the-way alerts, or service updates.
• To keep service records and comply with legal requirements.

Opt-out
You may opt out of receiving SMS or calls at any time:
• By replying STOP to any text message.
• By calling us directly and asking to opt out.
• By emailing us at [email protected].

After opting out, you will receive a final confirmation message, and your number will be added to our internal Do-Not-Call/Do-Not-Text list.

Data sharing
We do not sell personal data. Limited data may be shared with service providers (e.g., dispatch and communications platforms) strictly to fulfill your request.

Contact
Artifix LLC, Miami, FL
[email protected]

Last updated: 09/06/2025